Frequently Asked Questions

Customers looking for businesses and services, as well as business owners who want to promote their business online, can use KeralaDirectory.

Yes. Businesses and services from different locations across Kerala can be listed and discovered.

You may browse and search available listings without an account. Certain features require an account.

Select the Register option and provide the required information to create your account.

Use the Forgot Password option on the login page to reset your password.

After creating an account, go to the Owner Dashboard and use Add Business to create your listing.

You can provide a business name, category, description, location, contact information, images, products, services, and other available details.

Yes. Business owners can manage and update their business information from the Owner Dashboard.

Business owners can manage multiple listings according to the applicable account and subscription limits.

Yes. Business owners can add and manage products associated with their business.

Yes. Business owners can create services and provide relevant service details.

Yes. Services with appointment booking enabled can be available for customers to book.

Appointments are associated with both the selected business and the specific service selected by the customer.

Customers select an eligible service, choose an available date and time, and submit a booking according to the business's configured availability.

When token-based appointments are enabled, tokens are maintained separately for each business and service.

Yes. Business owners can manage appointments through the Owner Dashboard.

Yes. KeralaDirectory provides website-building functionality that lets business owners create a website using their business information.

Your website can display business information, products, services, images, contact details, location, and other enabled sections.

Yes. Business owners can update their website through the website management options.

Subscription plans may be available with different features and usage limits.

When limits are configured for a subscription plan, the applicable number of events and jobs is based on the owner's subscription.

Subscription limits apply at the owner level rather than separately to each business owned by the same account.

When a configured limit is reached, the owner is informed and may need to upgrade or wait until the applicable limit resets.

Use search and select or enter a relevant category, location, business name, product, or service.

Yes. KeralaDirectory supports location-based business discovery.

Yes. Business owners can provide or select their saved Google Maps location where the feature is available.

The Owner Dashboard gives business owners tools to manage their account, businesses, products, services, appointments, websites, subscriptions, and other available features.

Yes, where supported by the account and subscription configuration.

Use the Support option on KeralaDirectory to submit your question or request assistance.

Provide your registered account information, the relevant business name, a clear description of the issue, and screenshots where useful.